Sub-processors
These are the third parties that process personal data on our behalf when we answer calls for you. This page is generated from the live configuration of the service rather than maintained by hand, so it cannot fall out of step with what the software actually does.
| Provider | What they do | What they receive | Where |
|---|---|---|---|
| OpenAIIn use | Live speech and text conversations; post-call summaries and structured extraction; public business website analysis; project assessment and valuation; admin AI draft copy | Live call audio, full transcripts (including caller contact and enquiry details), business and project briefs, public website content and admin-supplied draft notes | United States, under the applicable transfer mechanism |
| Google (Gemini API)In use | Project service: analysis of homeowners' photos, and generation of concept images from them | Photos of rooms and spaces (location data removed), the design brief, and the generated images | United States and EU regions, under the applicable transfer mechanism |
| Cloudflare (R2)In use | Project service: private storage of photos, concept images and builders' credential documents | Uploaded images and documents, referenced by project or business | European Union (bucket pinned to EU jurisdiction) |
| StripeIn use | Card payments for subscriptions and credit packs | Payment details (held by Stripe; we store only Stripe identifiers and amounts), business name and email | United States and EU, under the applicable transfer mechanism |
| TwilioIn use | Telephony, phone numbers, call routing and SMS delivery | Telephone numbers, call metadata, call audio in transit, and the content of text messages | International, under the applicable transfer mechanism |
| RenderIn use | Application and database hosting | Account information, call records, transcripts and structured leads | Frankfurt, Germany |
| ResendNot currently enabled | Transactional email notifications | Recipient email address and notification content | United States, under the applicable transfer mechanism |
Status reflects the live configuration of this deployment at the time this page was loaded.
We give reasonable advance notice before a new sub-processor begins materially processing your data. You may object on reasonable data protection grounds by writing to [PRIVACY EMAIL] within 14 days of notice.